Release Hub
The latest launches and updates — new capabilities, improvements, and everything that ships across the ZoomInfo ecosystem.
The latest launches and updates — new capabilities, improvements, and everything that ships across the ZoomInfo ecosystem.
Ask your ZoomInfo-connected AI assistant to read an account's health directly from recent conversations. Account Health returns a clear verdict (healthy, watch, or at-risk) with a stated confidence level, backed by sentiment trajectory, evidence-based risk signals, and one to three recommended actions, and it asks for your input rather than guessing when the conversations don't settle the question. Available now through the ZoomInfo MCP skills library in Claude, ChatGPT, and other connected AI tools.
Ask for a recap of a specific account and get a one-line read on whether the relationship is warming, steady, or cooling, backed by what's actually been discussed lately and any stakeholder changes worth knowing. Add a lens like renewal risk or post-exec-change to frame the recap around the question you care about most, and walk into your next call already caught up.
Build an AE-to-CS handoff brief straight from the sales conversations that closed the deal, capturing what was promised, how the customer defined success in their own words, and how each stakeholder likes to work. Commitments made are kept clearly separate from aspirational talk, so customer success inherits exactly what they're on the hook for instead of a lossy verbal handoff.
Get a coaching read on how a rep handled a specific call, covering discovery quality, objection handling, and talk dynamics. Every strength and improvement area is tied to a real moment in the conversation, and each critique comes with a concrete alternative to try next time, so managers can give specific feedback instead of vague encouragement.
Get a tight recap of any recent call, including decisions made, action items with owners, and open questions, pulled directly from the transcript. The recap marks any action item without a stated owner or date instead of guessing, and adapts to what you need, whether that's a full writeup, an action-items-only list, or a version for your manager.
Build a two-sided ledger of what your team promised and what the customer promised across recent conversations, with each item marked open, done, or unclear based on what later calls actually show. Scope it to an account, a contact, or a specific set of calls to get a clean, evidence-backed list of what still needs chasing before your next follow-up.
Pull a company's recent buyer-intent topics and see which ones actually map to something you sell, each with a one-line reason, rather than a generic relevance score. Intent that points at a competitor's category gets called out separately, so it's never mistaken for demand pointed at you, and when there's no active intent on file, you'll know this account isn't currently worth prioritizing.
Get a grouped digest of an account's recent news and business events, sorted by category like funding, leadership changes, and expansion, with a one-line "so what" on every item. The digest closes with the one or two items that open a timely outreach angle, so you can lead with something specific instead of scanning headlines yourself.
Ask for a recap of your relationship with a specific person and get their posture toward you classified on a clear scale, from engaged champion to gone quiet, along with whether that posture is strengthening or weakening and why. You'll also see what they've said or asked for lately and what they're waiting on from you, so you can re-engage with full context instead of guessing where you stand.
Ask for a brief on your day and get one card per external meeting, each covering where the account stands, the single outcome to drive, and any follow-ups still open. If your calendar is packed, the skill flags the meeting count first and offers to narrow the scope, so a busy day doesn't turn into an unplanned credit spend.
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