How to Request the Global Data Passport Upgrade

Learn how to ask for full European contact access from the Upgrade window.

Overview

When you have European company profiles but only limited access to European contacts, ZoomInfo can show an Upgrade Your Data Passport window. It says "European company profiles are available to you. However, you have limited access to European contacts." and lists what the Global Data Passport adds:

• Full European access, including 42 additional countries of data. Point to the information icon next to it to see the countries: the European Union, Iceland, Liechtenstein, Norway, Switzerland, the United Kingdom and British, French, Portuguese and Spanish territories.
• More contacts, direct dials, mobile numbers and email addresses.

What the window offers depends on whether you are an admin.

Request the upgrade as an admin

1. In the Upgrade Your Data Passport window, read the list of what the Global Data Passport includes.
2. Click Contact Us at the bottom right of the window.
3. Read the confirmation, "Thanks for your interest in the Global Data Passport." It adds "Your account manager will connect with you soon!"
4. Click Okay.

To close the window without asking for the upgrade, click I'm not interested or the close button in the top corner instead of Contact Us.

If you are not an admin

The window reads "Contact your admin to get full access." and offers only Okay.

1. Click Okay to close the window.
2. Ask an admin in your organization about the upgrade. Admins are the ones offered Contact Us.

Resources

• Overview of the Admin Portal in GTM One
• How to Manage Data Sharing Settings as an Admin