ChatGPT

How to connect ZoomInfo MCP to ChatGPT via the app marketplace. Works on all tiers, including free plans.

·Rowan BaileyRowan BaileySenior Director, Product

Overview

ZoomInfo is listed in the ChatGPT app marketplace. Once connected, ChatGPT can invoke ZoomInfo tools based on your prompts or when you explicitly ask it to use ZoomInfo. Setup works on all ChatGPT tiers, including free plans.

Setup

Open the Apps panel

Click Apps in the ChatGPT side panel.

Find ZoomInfo

Search for ZoomInfo and click Connect.

Authenticate

Sign in with your ZoomInfo credentials when prompted.

Verify the connection

Start a new conversation and ask: "What ZoomInfo tools do you have access to?"

Tool Behavior in ChatGPT

ChatGPT selects the appropriate ZoomInfo tool based on your request. You can guide tool selection by being specific in your prompts, or by saying "use ZoomInfo to..." followed by your request.

You can also prime ChatGPT to use ZoomInfo tools by clicking the + in the chat window, hovering over More, and selecting ZoomInfo. ChatGPT will still reach for ZoomInfo tools without this step, based on conversation context or if you explicitly ask.

New ZoomInfo tools become available automatically at the start of each new session.

Troubleshooting

Can't find the app: open Apps in the side panel and search for "ZoomInfo." If it does not appear, try refreshing the page or starting a new session.

Authentication errors: confirm you're using your personal ZoomInfo credentials. Admin-only ZoomInfo accounts cannot authenticate to MCP.

Credit errors: MCP requires bulk data credits. Contact your ZoomInfo admin or ZoomInfo representative if you're unsure whether your account has bulk credits enabled.