Credits & Billing
How MCP consumes bulk data credits and AI action credits, how Records Under Management applies, and how admins set limits.
Rowan BaileySenior Director, ProductOverview
MCP is included with all ZoomInfo subscriptions at no additional cost. Usage counts against your existing credit allocations, the same pools used by the ZoomInfo web app and API.
| Credit type | What consumes it | Where to view usage |
|---|---|---|
| Bulk data credits | Enrich tools (Companies, Contacts, Intent) | Admin Portal > Usage > Data Credit Dashboard |
| AI action credits | Account Research, Contact Research | Admin Portal > Usage > AI Credit Dashboard |
Search, Lookup, Find Similar, and Recommended Contacts tools are free.
MCP requires bulk credits
MCP does not work with recurring monthly credits. Only bulk data credits are supported. Contact your ZoomInfo admin or ZoomInfo representative if you're unsure whether your account has bulk credits enabled.
Bulk Data Credits
How they're charged
One bulk data credit is consumed per new record enriched. A record is "new" if it hasn't been enriched within the past 12 months under your organization's Records Under Management (RUM).
- Enrich Companies / Contacts / Intent: 1 credit per new record
Whether a credit is charged depends on whether the record is already under management. If a record was previously enriched within the RUM window (by any user, on any ZoomInfo surface), no additional credit is consumed.
Records Under Management (RUM)
Once a record is enriched, it enters RUM for 12 months. Any subsequent enrichment of that same record costs no additional credit within that window.
RUM is tracked at the organization level, not the user level.
AI Action Credits
Context agents (Account Research, Contact Research) consume AI action credits proportional to the work done. Credits vary based on query complexity, typically 5 at the lower end and 15 at the upper end. Each call is capped at one account or contact.
Credit Visibility
There is no cost preview shown before a tool call. Here is how credit consumption works in practice:
- Bulk data credits: may or may not be charged depending on whether the record is already under management via RUM. Enrichment tools process up to 25 records per call, which imposes a natural limit on how many credits a single call can consume.
- AI action credits: proportional to the inference required for the query. Each call is limited to one account or contact, which bounds the upper end of consumption per call.
Admin Controls
Admins can set bulk data credit limits and AI action credit limits per user in Admin Portal → Users → User Management. These limits are respected when users connect through MCP.
MCP vs. Copilot Credit Model
Viewing contact data in Copilot (ZoomInfo's in-product interface) does not consume bulk credits. Enriching via MCP does, because data is being pulled into the AI tool's context (equivalent to an export). Records Under Management ensures you're not charged twice for the same record across both surfaces.