Audience

Customer Experience and Support Leaders

VP Customer Experience, Head of CX, Director of Support, and VP Support leaders — the buyers responsible for the tools and teams delivering post-sale customer experience.

Overview

Customer Experience and Support leaders are responsible for one of the most tool-dependent functions in business — they manage support ticketing systems, AI chatbots, workforce management, quality assurance, and voice of customer programs. With 22,000+ verified CX and support leaders, this audience captures the buyers who are actively evaluating and managing a rich ecosystem of support technology.

What's Included

Verified contacts with VP Customer Experience, Head of CX, VP Support, Director of Customer Support, or Head of Support titles. Direct email and phone with company firmographics.

Use Cases

  • Customer support and helpdesk platforms reaching the leaders who own the tooling decision
  • AI support automation vendors targeting CX leaders looking to reduce ticket volume and improve CSAT
  • Workforce management tools selling to support leaders managing large, distributed agent teams

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Data Overview

Records
22,000+
Coverage
Global
Update Frequency
Daily

Key Attributes

  • Full name and title
  • Company name, size, and industry
  • LinkedIn URL
  • Work email and direct phone
  • Management level

Common Use Cases

  • Customer support platform vendors selling to CX executives
  • AI-powered customer service tools targeting support leaders
  • Workforce management vendors for support teams