# Answer Account Questions from Real Conversation History

> A new conversation_intelligence tool in the ZoomInfo MCP server lets AI agents answer account-specific questions by reasoning over indexed call recordings, emails, and meeting transcripts captured through Chorus or any connected third-party web conferencing provider. Before this tool, agents could retrieve lists of engagement records but had no way to reason over their content. Now you can ask what objections a prospect raised, which competitors came up, or what action items your team committed to — and get a cited answer drawn from actual conversations. Reference a company by name and the agent automatically resolves the correct ZoomInfo company ID without requiring manual lookup.


**Date:** 2026-07-21  
**Source:** https://gtm.ai/releases/mcp-conversation-intelligence

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