# Companies Using Zendesk

> 170,000+ companies with confirmed Zendesk installations — essential for customer experience vendors, CX integrators, and competitive customer support platforms.

**Source:** https://gtm.ai/marketplace/zendesk-users

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## Overview

Zendesk is one of the most widely deployed customer support platforms globally, with installations concentrated in SaaS, e-commerce, financial services, and technology companies. This audience of 170,000+ confirmed Zendesk users is the definitive starting point for any vendor operating in the customer experience and support space.

## What's Included

Each record includes confirmed Zendesk installation data and company firmographics. The audience spans SMBs through mid-market companies, with strong representation across consumer-facing and B2B SaaS businesses.

## Use Cases

- **AI support vendors** (chatbots, auto-resolution, ticket deflection) targeting existing Zendesk infrastructure
- **CX platform competitors** building displacement pipelines against Zendesk accounts
- **Zendesk integration partners** prospecting their exact addressable market