# Customer Experience and Support Leaders

> VP Customer Experience, Head of CX, Director of Support, and VP Support leaders — the buyers responsible for the tools and teams delivering post-sale customer experience.

**Source:** https://gtm.ai/marketplace/customer-experience-leaders

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## Overview

Customer Experience and Support leaders are responsible for one of the most tool-dependent functions in business — they manage support ticketing systems, AI chatbots, workforce management, quality assurance, and voice of customer programs. With 22,000+ verified CX and support leaders, this audience captures the buyers who are actively evaluating and managing a rich ecosystem of support technology.

## What's Included

Verified contacts with VP Customer Experience, Head of CX, VP Support, Director of Customer Support, or Head of Support titles. Direct email and phone with company firmographics.

## Use Cases

- **Customer support and helpdesk platforms** reaching the leaders who own the tooling decision
- **AI support automation vendors** targeting CX leaders looking to reduce ticket volume and improve CSAT
- **Workforce management tools** selling to support leaders managing large, distributed agent teams