# Zero History, First Call Ready > Takes a deal you just inherited with zero relationship history, maps the buying committee you don't know, names real people to fill the gaps it finds, and gets you credible on the one contact you already have a call booked with - before you dial. **Source:** https://gtm.ai/marketplace/gtm-examples/cold-handoff-acceleration --- ## At a glance - Skills used: 4 - Estimated time: 5-10 min - Inputs needed: The account you inherited, and the specific gap you want confirmed or ruled out - Requirements: A call already booked with someone from the committee ## The play One continuous workflow, from an inherited account with no history to a mapped committee, named gap-fill contacts, and a credible open before your first call. - **Diagnose the committee** — Maps every stakeholder ZoomInfo has on record at the account, classifies role and engagement state, and confirms or rules out the specific blind spot you flagged going in. - **Close the named gaps** — Turns the committee map's gaps into real, ranked candidates - specific people with titles, verified contact details, and a reason to prioritize each one. - **Get credible before you dial** — Pulls everything on record for the contact you already have a call with, falling back to a relationship recap of recent conversations when a direct lookup comes up empty. ## Workflow steps 1. **Map the committee you don't know** Builds the stakeholder map from scratch on an account you have no relationship history with, instead of guessing from a CRM contact list. Runs the inherited account through ZoomInfo's buying-committee model, classifying every stakeholder on record by role and engagement state, flagging stale or low-confidence records rather than surfacing them as fact, and directly testing the blind spot you named going in. Outcome: Corvid Systems' committee comes back with a confirmed champion (Renata Cho, evidence-based off a recurring biweekly sync - not just her title), a dormant economic buyer flagged rather than dropped (Marcus Webb, CFO, no activity on record), one CRM contact excluded as unverifiable (a "VP, Security" record whose email domain doesn't match the account), and your named hypothesis confirmed: no verified security contact exists on this committee today. - Job: jtbd-177 · Map the buying committee and decision process (Buyer Discovery) — skill: zoominfo-buying-committee 2. **Turn the confirmed gap into named people** Takes the committee map's one confirmed gap and returns real candidates for it, not a generic contact search. Feeds the missing-security-contact gap into Recommend Contacts in Renewal & Growth mode, which ranks candidates using CRM-informed patterns rather than a flat title search, and returns each with verified contact details and a reason to prioritize it. Outcome: Two named, ranked candidates come back: Priyanka Deol, VP Information Security, and Owen Farrell, Director of Procurement - each with a verified email, an accuracy score, and an engagement-priority reason (Deol as the direct security-sign-off gap-fill, Farrell as the procurement path this renewal will need regardless). - Job: jtbd-002 · Find the right person to contact (Buyer Discovery) — skill: zoominfo-recommend-contacts 3. **Walk into the call already credible** Gets you caught up on the one contact you already have a call booked with, before you're on the call. Runs Enrich Contact on Renata Cho first, since she's the one relationship already in motion. When the direct lookup comes back empty (nothing new to enrich beyond what's already on file), it falls back to Contact Relationship Recap, which reads recent conversation history instead of a static profile. Outcome: The recap shows Renata Cho as an actively engaged posture (not gone quiet), a recurring biweekly cadence already established, and an open email thread where she's already raised the renewal timeline - so the first call opens on her actual, current context instead of a cold introduction. - Job: jtbd-004 · Research a contact before outreach (Buyer Discovery) — skill: zoominfo-enrich-contact - Job: jtbd-004 · Research a contact before outreach (Buyer Discovery) — skill: zoominfo-contact-relationship-recap — fallback when direct enrichment returns nothing new ## Attributes - Chains 4 packaged ZoomInfo skills, all under one solution - Buyer Discovery - Starts from a committee you don't know, not a contact list you already have - Falls back from direct enrichment to a relationship recap when a lookup comes up empty ## Use cases - Picking up a renewal, net-new deal, or expansion opportunity with no relationship history - Getting credible on your first call within minutes of inheriting an account --- ## Why this workflow Inheriting a deal is a different problem than starting one from scratch. The opportunity is already open, but you have none of the relationship context that got it there. This example starts from that exact gap. It seeds [Buying Committee](/marketplace/gtm-skills/zoominfo-buying-committee) with the account you just picked up and the one blind spot that worries you most, rather than guessing at the org chart from a CRM contact list. Whatever gap the map confirms goes straight into [Recommend Contacts](/marketplace/gtm-skills/zoominfo-recommend-contacts), which returns named, ranked candidates instead of a flat title search. The last step is deliberately about the one relationship already in motion: the contact you already have a call booked with. It uses [Enrich Contact](/marketplace/gtm-skills/zoominfo-enrich-contact) first, and falls back to [Contact Relationship Recap](/marketplace/gtm-skills/zoominfo-contact-relationship-recap) when there's nothing new to enrich. Either way, you walk in knowing where things actually stand instead of opening cold. All three steps live under one solution, Buyer Discovery. Unlike some of our other examples, this workflow doesn't span multiple solutions; it goes deep on one. One real variation worth knowing about: this workflow depicts Recommend Contacts in its **Renewal & Growth** mode, because the account here is a renewal. A net-new or expansion opportunity calls for a different mode. The skill has a separate **Deal Acceleration** mode built specifically for finding additional stakeholders mid-opportunity, matched against your own closed-won contact patterns. Same skill, same step, just the right mode for a different deal shape. Try variations once you've made it yours. Point the committee map at a different named risk (legal sign-off, a second business unit, budget ownership) instead of a missing contact. Or run it on every account you inherit in a given quarter, to build a repeatable "cold handoff" checklist instead of reacting to each one individually.